Right, that is in.
Your login is on its way to the address you gave us.
What happens now
- Check your email Your login details are sent there. Nothing else is needed from you.
- Check spam if it is not in the inbox An automated email with login details in it is exactly what spam filters are suspicious of, and that is where it usually ends up. Mark it as not spam so the next one arrives properly.
- Install the player app The email tells you which one for your device. The setup guides walk through it if you would rather read ahead.
- Test it properly Watch at nine on a weeknight when the whole country is streaming, on the oldest device in the house, and open a film on demand as well as live channels. That is the test that actually tells you something.
Before you ask
Will I be charged when the trial ends?
No. There is no card on file and nothing renews. The trial simply stops. There is nothing to cancel.
Can I change which plan I want?
Yes, any time, during the trial or after it. Nothing you told us on the way in commits you to anything. Have a look at the prices whenever you like.
The email has not arrived
Check spam first. If it is still not there, open a ticket and tell us the address you used. Do not sign up again with a different address, because that looks like a second trial and slows things down rather than speeding them up.
Can I use it on more than one device?
Install it anywhere you like. The limit is on how many screens play at the same time, and that is set by how many lines you have. Lines and screens, explained.
Something not right? Open a ticket and tell us what you are seeing. Support is seven days a week and everything is answered in writing.
Contact support