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How do plans and renewals work?
Every plan is a fixed term. You pay for a month, three months, twelve months or twenty-four, and at the end of it the service stops.
Nothing renews on its own. There is no card kept on file quietly charging you, no rolling contract, and nothing to remember to cancel. If you want to carry on, you tell us.
That is deliberate. Automatic renewal is how people in this market end up paying for something they stopped using six months ago.
Prices are in euro and every one of them is on the pricing page. Longer terms cost less per month, and two to four lines take twenty per cent off the total.
Quick answers
Will I be charged automatically?
No. Plans never auto-renew. You will not be charged for anything you have not asked for.
How do I renew?
Open a ticket or email us before your term ends and we will sort it.
Do I have to sign a contract?
No. There is no contract and no minimum term beyond the plan you choose.
Still stuck? Open a ticket and tell us what you tried, which device, and what time of day it happens. That gets a useful answer faster than "it is not working".
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