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Where do I find my login details?
Your login details go to the email address you gave us when you asked for the trial or bought a plan. They are not shown on the website and we do not send them any other way.
If it has not arrived, check your spam or junk folder first. Automated email with login details in it is exactly what spam filters are suspicious of, and that is where it usually ends up.
Still nothing? Open a ticket and tell us the email address you used. Do not sign up again with a different address, because that is what looks like someone taking a second trial and it makes things slower, not faster.
Quick answers
Can you text me the login instead?
No. Everything goes by email so there is a written record on both sides.
I gave the wrong email address
Open a ticket and tell us both addresses, the one you meant and the one you typed.
Still stuck? Open a ticket and tell us what you tried, which device, and what time of day it happens. That gets a useful answer faster than "it is not working".
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